With complex global supply chains, increasing consumer expectations and the media spotlight on business ethics and integrity, our holistic approach to Quality Assurance (QA) goes much further than product quality and encompasses the whole customer experience of doing business with us. This approach is fundamental to our ongoing success, as it differentiates us and enhances our customers relationships. To achieve this, we focus on:

  • operating to accredited quality standards to provide assurance of consistent quality and compliance to our customers and other stakeholders
  • engaging in industry associations to provide our expertise and prepare ourselves for incoming regulations
  • managing and implementing quality and compliance across our business to ensure a consistent customer experience    

Highlights include:

  • 100% of our manufacturing sites operate to ISO 9001 and ISO 14001 quality standards
  • 100% of our manufacturing sites supplying cosmetic ingredients operate to the EFfCI GMP quality standard